Privacy Policy

When you contact us or request an appointment, we collect the details you choose to provide, such as your name, email address, phone number, and the content of your message. This information is used only to respond to your enquiry and to arrange care.

When you browse our website, we automatically collect limited technical and usage information through analytics tools. This may include your device type, browser, approximate location, pages viewed, and how you interact with the site.

We use the information we collect to respond to enquiries, provide and improve our services, maintain the security of our website, and understand how visitors use our site so we can make it more helpful.

We do not sell your personal information.

We partner with Microsoft Clarity to understand how visitors interact with our website. Clarity captures usage data such as pages visited, clicks, scrolling, and general browsing behaviour, and may produce aggregated heatmaps and session replays.

This information helps us identify what is working well and where we can improve the experience we offer. Microsoft Clarity may use cookies and similar technologies to collect this data, and Microsoft processes it in accordance with its own privacy practices.

Our website and the analytics tools we use may place cookies or similar technologies on your device to remember your preferences and measure how the site is used. You can control or delete cookies through your browser settings, though some parts of the site may not function as intended if you do.

We take reasonable steps to safeguard the information we hold against loss, misuse, and unauthorized access. Health information you share with your clinician during care is kept confidential and handled separately in accordance with applicable professional and privacy standards.

You may decline to provide personal information, though this may limit our ability to respond to your enquiry. You can also adjust your browser settings to refuse cookies used for analytics. If you would like to ask about the information we hold, please contact us using the details below.

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us.